Through this website,www.simdrive.es, @SIMDRIVE provides information about their products and offers the possibility to acquire them.

If you want to place an order, you will need to register first and follow the steps that @SIMDRIVE will provide you on an email. These are simple. By using this website you are agreeing to the terms and conditions.

The contents of this website are only targeted to customers older than 16. We are happy to ship internationally, please make sure you contact us if the option is not available on the checkout process. We will review your request and let you know as soon as possible.

Contact details: Please contact us with any doubts, questions or suggestions on our email: info@simdrive.es

Product information:

Our product description are based on the information provided by the factory. All pictures are real but there might be some slight differences with the final product due to different production batches. Likewise, all the articles offered are subject to modifications of both design and materials, in order to improve the final quality of the product.

Price:

All prices are inclusive of VAT and all applicable taxes.

Shipping cost is not included on any prices and will be calculated during the checkout.

Availability

Our stock levels are kept updated automatically.

We will never sell a product that we know is not available.

If due to a problem the stock levels are incorrect and the order is processed we will do our best to keep you informed.

If unfortunately we cannot satisfy your requests, and you want to return a partial order, you will need to go through the standard return process.



Payment:

Shipping costs will be added to your order, but you will be notified of them before you place it.

You will be able to review your order under your account.

You will pay the order using Paypal, credit or debit card ((Visa, Mastercard, Visa debit or others) or money transfer.

Security

All payments are secured using industry standards.

Order

Once the order is processed you will receive a confirmation email.

Order cancellation

We will accept cancellations on orders as long as the order has not been already shipped.

To cancel an order please use the form or send us an email to info@simdrive.es

How long does it take to receive my order?

It usually takes between 2-10 days to receive an order in mainland Spain, please check with us for international orders.

We will keep you informed via email when the order is shipped.


Once you receive your order please notify us within 24h of any problems or defects.

Returns

All products can be returned within 14 days as long as they comply with the following:

  • The product must be unused in resalable condition and in the original packaging

  • The shipment will be made in the same box you receive it or in a protective case

  • You will need to include a copy of your order and a reason for return

  • If the product is defective or there is any problem that we are responsible of, we will pay for the shipment. Otherwise you will need to pay for the shipping costs.

Please follow these steps to return a product:

  • Let us know within 14 day that you want to return your orderto info@simdrive.es

  • We will let you know the address you need to ship it back

  • Use your prefered courier service and let us know when was it shipped

We will refund your money within 3 days of receiving the product back, your credit card company might take some extra time to make the funds available.



Please refer to the full legal terms and conditions in Spanish (here) if you really want to read a very long boring legal text.